Frequently Asked Questions

General
What is a digital file?

The Digital File Option includes a customized digital file of your purchased invitation design. No item will be shipped to you. Instead, you will recived your finished file via email. You can take this file to a local print shop or send your invitation to print electronically. Files will be sent as a print ready, high resolultion JPG. Please denote if you need the file sent in any other format.

What if I want my invitations printed?

For the printed option you will recieve double sided, full color 5x7 invites that are professionally printed on 110# standard semigloss cardstock and include 80# smooth white envelopes. Please inquire to upgrade paper or for color envelope options.

How long will it take to receive my digital file?

Please allow 1-3 business days for customization of your file.  Upon approval of your final proof I will e-mail you the high-resolution digital files (files/invites will be sent to the email address listed at checkout ) 

How long does the printed option take?

If you choose to have The Branding Shop print your inviations please allow 1-2 weeks once the final proof as been approved.  Once your invitations are printed they will be shipped to you or available for local pick up. Please note if you need the order rushed.

How do I customize my order...

In the "customization" section, include text for personalization (where applicable). Please include things such as time, date, place, address, registry, rsvp contact, hosts, monogram, etc., Once payment is confirmed and I have customized your file I will send you your initial proof. Once you receive your proof, please review and notify me of any edits or modifications.

What Payments Do You Accept?

The Branding Shop currently accept all major credit cards and Paypal

I'm in a HURRY and I need my items FAST!!

We understand situations come up and you may need something a little quicker than our standard processing / shipping times.  Email me at brooke@thebranding-shop.com FIRST to make sure I can accommodate your needs.  Additional fees will apply.

Can I Share Your Designs?

All of my designs are for PERSONAL USE ONLY and may not be used for mass production, commercial purposes, altered, shared or resold. All rights are reserved by The Branding Shop. HOWEVER, I would love for you to post to social media and spread some Branding Shop love! Please tag my in your pictures! 

Why do you print in sets of 25?

Invitations can only be ordered in increments/sets of 25.  If you need less than 25 invitations and would like to purchase your own envelopes please feel free to purchase the digital file and find a local printer or DIY. If you need more than 100 invitations please let me know, I can print as many as you need.